At s 188, your privacy is more than a legal formality — it is a core value we take seriously. This document clearly explains what we collect, why we collect it, and how we protect it.
Six principles that govern how we handle your personal data
All personal data and financial transactions of s 188 members are protected with 256-bit SSL encryption — the same security technology used by Maybank, CIMB, and Malaysia's major banks.
S 188 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent. Your data is not a business commodity.
We only collect data that is genuinely necessary to provide our services. No excess data is gathered. Once data is no longer needed, it is deleted or anonymised in accordance with our retention policy.
We are always transparent about what data we collect and why. There is no hidden data collection at s 188. This Privacy Policy is written in plain, easy-to-understand language — not confusing legalese.
You have the right to access, correct, and request deletion of your personal data at any time. The process is straightforward and our team will respond within 30 days.
The s 188 Privacy Policy is built in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We comply with all data protection legislation in force in Malaysia.
This Privacy Policy describes the data collection, use, storage, and protection practices of s 188 ("we", "platform") operating the website at s188.site. This document is drafted in accordance with the requirements Personal Data Protection Act 2010 (PDPA) Malaysia. By using the s 188 platform, you agree to the terms set out in this Privacy Policy.
s 188 believes that protecting member privacy is not merely a legal obligation, but the foundation of trust that underpins our relationship with over 500,000 users across Malaysia. Since the platform launched in 2018, we have ensured that every data-related decision is made with the best interests and security of our members as the priority.
This Privacy Policy applies to all information collected when you use the s 188 website, register an account, make deposits via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay or FPX, play games, contact customer support, or interact with any of our services.
If you have any questions after reading this document, the Privacy Officer team s 188 can be reached by email at privacy@s188.site or via the platform's live chat. We are committed to responding to all privacy-related enquiries within 3 business days.
s 188 collects several categories of personal data to support the delivery of platform services. Below is a detailed breakdown by category:
| Data Category | Specific Details | Requirements |
|---|---|---|
| Identity Data | Full name, IC/passport number, date of birth, gender | Mandatory |
| Contact Information | Malaysian phone number, email address, residential address | Mandatory |
| Financial Data | Payment methods (Touch 'n Go, GrabPay, DuitNow, FPX, etc.), deposit and withdrawal transaction records | Mandatory |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game records, betting history, login/logout timestamps | Automatic |
| Communication Data | Records of customer support conversations, complaints, and feedback | Regarding |
We never collect sensitive data such as medical information, religious affiliation, political views, or biometric data without your explicit consent.
s 188 collects data through the following methods:
Data you provide directly when registering an account, completing your profile, contacting customer support, submitting a complaint form, or interacting with any feature on the s 188 platform.
When you browse the s 188 platform, our systems automatically collect technical and usage data — including your IP address, device type, pages visited, and gaming activity. This is standard industry practice for security and service improvement purposes.
When you make a deposit or withdrawal via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, or CIMB Clicks, we receive transaction confirmation and the basic account information required to process your payment securely.
In specific cases such as identity verification and anti-money laundering (AML) compliance, s 188 may engage licensed and regulated third-party verification services.
s 188 uses your personal data solely for legitimate, stated purposes. We do not use your data beyond the following purposes without additional consent:
S 188 will only send you promotional communications and bonus information if you have given your consent to receive such communications during registration or subsequently through your account settings. You may opt out of marketing communications at any time via the unsubscribe link or by contacting our team.
s 188 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, in the course of operating the platform, we may share limited information with the following categories of parties:
Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks — only data required to process your transaction is shared
Only for KYC (Know Your Customer) processes required under Malaysia's anti-money laundering laws
Server hosting companies and cloud service providers that help operate the s 188 platform — bound by NDAs and strict data processing agreements
Only when required by a court order or a legitimate request from the relevant Malaysian authorities, and only the information strictly necessary
All third parties that receive data from s 188 are bound by strict confidentiality agreements and are only permitted to process your data for the specific purposes stated. They may not use your data for any other purpose.
The security of your personal data is our highest priority s 188. We implement multiple layers of technical and administrative safeguards to keep your data secure:
While we take comprehensive precautions, no system is 100% secure. In the event of a data breach affecting your personal information, s 188 committed to notifying you within 72 hours of a breach being identified, in line with international data protection best practices.
s 188 retains your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by applicable law.
| Data Type | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of active account + 5 years | Legal compliance obligations |
| Financial transaction records | 7 years after transaction | Malaysian tax & AML legal requirements |
| Support communication logs | 2 years | Dispute resolution reference |
| Technical & security logs | 90 days | Security analysis and forensics |
| Closed account data | 5 years after account closure | PDPA Compliance & Legal Requirements |
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
s 188 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage or disable cookies through your web browser settings at any time. However, disabling essential cookies may affect the functionality of certain platform features s 188.
Under the Personal Data Protection Act 2010 (PDPA) of Malaysia, and as part of our commitment to user privacy, you have the following rights regarding your personal data at s 188:
To exercise any of the rights above, submit a written request to privacy@s188.site. s 188 will process your request within 30 days from the date of receipt. We reserve the right to request identity verification before processing any request, to safeguard the security of your data.
s 188 takes the protection of children extremely seriously. Our platform is not intended for use by individuals under the age of 18, and we do not knowingly collect personal data from them.
If we discover that we have collected personal data from an individual under the age of 18 without proper verification, we will take immediate steps to delete that data and close the account in question.
If you believe that someone under the age of 18 is using the s 188 platform, please contact us immediately at support@s188.site. We will investigate and take action within 24 hours.
Platform s 188 may contain links to third-party websites or services such as payment providers (Touch 'n Go, GrabPay, DuitNow, Maybank2u, CIMB Clicks) and licensed game providers.
This Privacy Policy applies solely to the s 188 only. When you leave our platform via links to other sites, we recommend reading those sites' privacy policies, as we are not responsible for their privacy practices.
s 188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. When significant changes are made, we will:
Continued use of the platform s 188 after the changes take effect will be considered acceptance of the updated Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or wish to exercise your privacy rights regarding your personal data on the s 188, please contact our Privacy Officer through the following channels:
For formal complaints relating to data protection that cannot be resolved through the channels above, you have the right to refer the matter to the Personal Data Protection Commissioner of Malaysia under the provisions of the Personal Data Protection Act 2010.
Acknowledgement: By using the platform s 188, you confirm that you have read and understood this Privacy Policy and agree to the manner in which we collect and process your personal data as described herein. This document was last updated on 1 July 2026 and subject to the Personal Data Protection Act 2010 (PDPA) Malaysia.
We protect your personal data with bank-grade encryption, comply with Malaysia's PDPA, and will never sell your information. Play on s 188 with complete peace of mind.
* Malaysia PDPA Compliant · Your data is protected · Players must be 18 and above only